Frequently asked questions

No. ZOCO is sold through opticians. On this site you see the whole collection, with its measurements and its colours, and once you have settled on a model you ask for it at your optician's: there they let you try it on, adjust it to your face and fit whatever lens you need.

Find my nearest optician

Because the one selling you the glasses is the optician, and it is the optician who sets the price of the frame and of the lenses you need. Here we show the product; the quote comes from your optician, who is the one who knows which lens you need.

By calling ahead. In the stockist finder you have each optician's phone number, address and opening hours: search by town or by postcode, note down the model's reference —the name and the three or four letters of the colour, for example ANISE BGYL— and ask whether they have it or can order it for you.

Tell them. Many opticians get to know us through a frame a customer asked them for. If they would rather talk to us directly, they can write to us from contact, with Professional as the subject.

Acetate, worked in layers. That is where the laminations come from: that edge of colour showing at the corner of the front and at the tip of the temple, and changing as the light catches it.

A case and a cloth.

On every product page you will see something like this: Cat-eye · Beige yellow · Size L · 54 mm.

• The size (S, M or L) groups frames by how big they are: S up to 49 mm, M from 50 to 52 and L from 53 upwards. It is the quick way to tell whether a pair will sit small or large on your face.
• The millimetres are the lens width: the width of each lens, which is exactly what decides the size. It is the number your optician needs in order to know whether that frame fits you.

Every frame carries its measurements engraved on the temple —lens width, bridge and temple—, so that you and your optician know exactly what you have in your hands.

The frames in the prescription section are made for exactly that. Many sunglasses will take a prescription lens too, but it depends on the curvature of the front and on your prescription: your optician decides that with the frame in hand.

Five families, and each one is named after the things that inspired it: Spices (spices, sunglasses), Coins (coins, the only one that comes in both sun and prescription), Ceramics (ceramics and tableware, prescription) and Fabrics and Fabrics 2.0 (textiles, prescription).

On the catalogue pages you can filter by collection, as well as by shape, lens colour, lens width and size. We tell you the whole story here.

Lukewarm water and a drop of mild soap, then dry them with the cloth. No glass cleaner and no alcohol. Keep them in the case with the lenses facing up and do not leave them inside the car in the sun: heat is what punishes acetate and lens coatings most.

If you notice them slipping or rubbing behind your ear, drop in at your optician's: adjusting the temples is a one-minute job.

The optician where you bought them. There they can see the break, they know what can be repaired on the spot, and they are the ones who take it up with us if it comes to that.

Because they are bought at an optician's: that is our only channel. On top of that, every frame carries its measurements engraved on the temple and comes with its case and its cloth.

Write to us and we will get back to you: contact form, info@zocoeyewear.com or +34 664 666 991, 10 a.m. to 2 p.m. Monday to Friday.